Winter Opening Hours and Last Post

11 December 2018

"Holidays are coming" so we're "driving home for Christmas" to "deck the halls with boughs of holly", meaning our stores in Dunkeswell and Headcorn will be closed over the next few weeks. If you would like an in-person consulation about any of our products or services, please email us at and we will do our best to arrange a date and time to meet.

Orders can still be make through our website; if you want to receive your order before Christmas, please read below to make sure you don't miss out.

Store Opening Hours


XDream Snowman at Dunkeswell


11th December - 30th January

Reopen Normal Hours

Friday 1st February


Christmas Shutdown

21st December - 2nd January

January Reduced Hours

Closed all weekends in January

Open Tuesdays & Wednesdays 9am-12pm from 8th January

Reopen Normal Hours

Saturday 2nd February

Last Post

The following dates refer to dispatching stock items to the UK subject to our normal terms.

Order By

Dispatch Date

Expected Delivery Date

Thurs, 20th December (1pm)

Thurs, 20th December

Mon, 24th December

If necessary, it may be possible to process orders until Friday 21st December. Please get in touch as this cannot be processed through the website.

Normal post resumes 1st January 2019.

Returns for Unwanted Gifts

GiftsOur normal terms & conditions allow for return of stock items within 10 working days of receipt, however we appreciate that this isn't particularly useful for items purchased as Christmas gifts! For all in stock items purchased in December 2018 we will accept returns for unwanted items until 15th January 2019 (subject the item being returned in original packaging in unused condition as per the rest of our T&Cs).

Returns can be requested via the returns section on your account on our website or by emailing us. Refunds will be processed within 10 working days of recepit of the returned item and shipping costs are non-refundable.

Until we see you again; stay warm, stay safe, and Merry Christmas!

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