Where we deliver:
We currently deliver within the UK and EU. We can ship certain items outside the EU, however, we are currently unable to ship to the US.
How we send items:
All items are shipped with insurance corresponding to their total value.
Low-cost items (such as Bungees, Hook Knifes or Gloves) will usually be shipped via 1st Class or 1st Class 'Signed For' postage.
High-cost items (such as Altimeters) will usually be sent via 'Special Delivery by 1pm' with additional insurance where needed.
We aim to dispatch items in stock within 2-5 working days of your order being placed. Items that are not in stock or are custom orders are subject to longer lead times that are dependent on the manufacturer in question.
It will usually state on a product page what these lead times are, however, if you are unsure, or it asks you to contact us before purchasing, contact us at: firstname.lastname@example.org
Exact delivery times within the UK are dependant on the courier used, but will usually be with you no later than two working days after dispatch. International shipping may mean a longer delivery window.
We will notify you once your package has been shipped and if applicable, provide a tracking number for you to follow your parcels progress.
If you have any other questions about our shipping and delivery policy or would like more information about how and when your order will be shipped, contact us at: email@example.com