Brexit Update - We have a deal!

24 December 2020

This evening the UK and EU announced a post transition free trade deal. Whilst this is excellent news for making it easy to trade across the UK / EU border, there may still be some small changes. We will keep this post up to date in the coming week, as more details of the new arrangement become clear.

In short, there may be delays in shipments to the EU in January, however we will be covering additional import/duty fees for the first 6 months of 2021 - meaning that EU customers can continue to purchase from us without noticing any changes in price or process. Businesses should contact us before ordering to ensure we can account for VAT in the proper way.

Delivery Dates

Alongside recent border restrictions put in place because of Covid, changes to paperwork required from the 1st January are likely to cause some level of disruption or delays in items being posted between the UK and EU. We are awaiting further information from the Post Office and our couriers, but we recommend that any customers in the EU ordering from us in January expect some delay in delivery. If you require an order before a certain date, please contact us for the latest information.


We plan to use services offered by our couriers to pay any duty and VAT due in the import country (your shipping address), so for consumers you should see no difference in what you pay - the price you see on our website is the price you pay, and there will not be additional fees when the order is delivered to you.

VAT registered business customers in the EU should read our tax information page if they wish to purchase from us at ex-VAT pricing and handle their own import / customs declarations.


Although the free trade deal will ensure no tariffs on products made in the UK / EU crossing the borders, "rules of origin" may mean that duty will be payable for items made in the US when we ship to EU countries. This unfortunately means that duty is paid twice (once when we import to the UK, and then again when it enters the EU). Initially (until June 2020) we are covering additional charges for shipments we send to the EU. In July, we will review the costs associated with this and determine whether we continue to do this long term.

We are grateful for the support of all of our customers, both in the EU and the UK, and we look forward to seeing you all at events when Covid allows!

Updated: 29/12/2020

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